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Point Defiance Zoo & Aquarium

Interactive Kiosk Design

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Project Overview

This project aims to develop an engaging, educational, and user-friendly interactive kiosk for the Red Wolf Woods exhibit at Point Defiance Zoo & Aquarium. The kiosk will enhance the visitor experience by sharing the history and habitat of red wolves, ongoing conservation efforts, and their current status in the wild.

The Problems

Fragmented Information in Exhibit

  • Current exhibits scatter information across indoor/outdoor signage and staff interactions, making it difficult for visitors to piece together a cohesive understanding.

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Low Engagement with Static Content

  • Passive displays fail to hold visitors’ attention, reducing interest and retention of exhibit material.

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Project Goals
 

01

Develop an accessible, interactive kiosk that unifies fragmented exhibit information into a seamless, user-friendly experience.

02

​Use dynamic content to boost engagement and ensure visitors retain key facts about red wolves beyond their zoo visit.

Design Process

Research

Analysis

Sketch

Wireframe

Prototye

Design & Iteration
User Flow
 
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Visual Direction
 
The visual design builds on elements from the existing exhibition for continuity, featuring a warm orange-red color scheme inspired by the red wolf and typography matching the website for clear readability.
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Sketches
 
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Exploring page layouts with teams

Wireframes 
 

Lo-fi wireframe

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Hi-fi wireframe

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User Testing 
Initial testing at scale to see what’s working and what isn’t.
Screen Testing
 
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User Test
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Round 1
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Round 2
Some feedback from the user test:

"I like the subpage design but the navigation bar seems too low ."

Tester 1

"The QR code is too large and hard to scan."

Tester 2

"I like the development diagram but the text feels tight." 

"On the release page, the year goes back and forth, which is confusing."

Tester 3

"The idea of the mini game is great, but the bug has to be fixed"

"It’d be helpful to have a back button on the last page.""

Tester 4

Refinements 
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Lo-fi wireframe iterations based
on feedback
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    Key Revision Areas in Hi-fi wireframe
  • Element positioning adjustments
  • Refined layout and visual aesthetics
  • Adjust visual presentation
  • Refined Text Structure
Final Deliverables 
Mockup
 
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Kiosk preview at Red Wolf Conservation Center

Prototype
 
Reflections 
Takeaways 

  • ​Determine ideal font and image sizes for large kiosk screens
     

  • Consider the standing distance at the kiosk
     

  • Communicate with teammates to maintain a consistent visual style across the product


     

Next Steps

  • Invite potential users from different age groups to test the kiosk in the zoo
     

  • Fine-tune the content based on the feedback
     

  • Work with the developer and marketing teams for the kiosk launch

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